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      <image:caption>Preparing the storyboard to represent the individual shots planned for the videos.</image:caption>
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      <image:caption>Read the latest articles and updates about incident management and digital service resilience in the xMatters Uptime Blog.</image:caption>
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      <image:title>Home - Tesco Case Study</image:title>
      <image:caption>Even with a highly distributed operation, UK retailer Tesco can still build remarkable customer experiences, thanks to xMatters. By streamlining their on-call process, shortening response times, and activating one-click responses with xMatters, Tesco drastically reduces the impact of service issues—often resolving them before customers are even aware of a problem.</image:caption>
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      <image:caption>With xMatters, Wesfarmers Chemicals, Energy &amp; Fertilisers (WesCEF) can have the peace of mind that the right information is provided to the right people at the right time to resolve issues quickly.</image:caption>
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      <image:caption>To provide cutting-edge services and exceptional patient care, UK HealthCare relies on xMatters.</image:caption>
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      <image:caption>With the help of xMatters, Principal turned a lengthy, manual process that slowed resolution times and required extensive call trees into an automated, self-service subscription system that reduces operational pain and protects against service issues by targeting the right people.</image:caption>
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      <image:title>Home - American Airlines Case Study</image:title>
      <image:caption>The ability to resolve IT issues quickly is vital for American Airlines. When a technological problem stranded thousands of passengers on a rival airline, American Airlines took the necessary precautions to ensure the same thing couldn’t happen to them.</image:caption>
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      <image:caption>By implementing automation and self-service for end users, Sky proved that even busy teams supporting in-home entertainment services for an entire nation can reduce costs, improve incident response times, and provide an exceptional customer experience.</image:caption>
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      <image:caption>Here's what customers are saying about service reliability with xMatters.</image:caption>
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      <image:caption>Even with a highly distributed operation, UK retailer Tesco can still build remarkable customer experiences, thanks to xMatters. By streamlining their on-call process, shortening response times, and activating one-click responses with xMatters, Tesco drastically reduces the impact of service issues—often resolving them before customers are even aware of a problem.</image:caption>
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      <image:caption>By implementing automation and self-service for end users, Sky proved that even busy teams supporting in-home entertainment services for an entire nation can reduce costs, improve incident response times, and provide an exceptional customer experience.</image:caption>
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      <image:caption>Polystream is changing the way we think about video game streaming, and with xMatters, they know that incidents won't keep them from achieving their goals. In this customer chat, join Tracey McGarrigan, Chief Marketing Officer at Polystream, Cheryl Razzell, VP of Engineering, and xMatters own Laura Meadows, VP EMEA Region, as they discuss Polystream's ongoing ambitions and how xMatters helps their growth. Plus, make sure you don't miss why Tracey would describe xMatters as Polystream's comfort blanket!</image:caption>
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      <image:caption>Polystream is changing the way we think about video game streaming, and with xMatters, they know that incidents won't keep them from achieving their goals. In this customer chat, join Tracey McGarrigan, Chief Marketing Officer at Polystream, Cheryl Razzell, VP of Engineering, and xMatters own Laura Meadows, VP EMEA Region, as they discuss Polystream's ongoing ambitions and how xMatters helps their growth. Plus, make sure you don't miss why Tracey would describe xMatters as Polystream's comfort blanket!</image:caption>
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      <image:caption>How does a business continue to improve its incident management processes, when it’s already using some of the best tools on the market? Join Nick Romanelli, Site Reliability Engineering Lead at Dun &amp; Bradstreet, and Zoe Na, Customer Success Manager at xMatters, as they discuss how Dun &amp; Bradstreet has been able to use xMatters to reduce MTTR and streamline major incident management. With their innovative use of Flow Designer, Dun &amp; Bradstreet have created unique workflows that you’re going to want to know about!</image:caption>
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